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Knowledge Base
APC Smart-UPS Knowledge Base
Battery charge LEDs flashing on a SmartUPS
Question:
This document explains why the battery bar graph LED (light emitting diodes) lights may flash in unison on a Smart-UPS. PowerChute plus also reports that the batteries are discharged. This is NOT a failure indication.
Troubleshooting the "Replace Battery LED" symptom on a Smart
Question:
This document provides a step by step process for troubleshooting a Smart-UPS with its Replace Battery LED illuminated
Changing the input power plug on SU2200
Question:
This document discusses the available input plug types for 120V Smart-UPS 2200 and Smart-UPS 3000 series and the affect to the unit if the plug is changed.
Replace Battery LED Flashing on a Smart-UPS
Question:
Why is the replace battery LED is flashing on my new Smart-UPS unit?
How do I connect older Smart-UPS with new external battery p
Question:
This document provides the appropriate part numbers when combining currently manufactured battery packs with discontinued Smart-UPS models, specifically, the Smart-UPS 600XL, Smart-UPS 900XL, Smart-UPS 2000, and Smart-UPS 2000XL.
Questions Logged
Question:
Inserted a smart card into a SmartUPS 2200 and the card does not get recognized? The light on the card doesn’t go on.
How do I connect older Smart-UPS with new external battery p
Question:
This document provides the appropriate part numbers when combining currently manufactured battery packs with discontinued Smart-UPS models, specifically, the Smart-UPS 600XL, Smart-UPS 900XL, Smart-UPS 2000, and Smart-UPS 2000XL.
Shutting Down Multiple Servers From A Single Smart-UPS
Question:
How can I monitor multiple servers with PowerChute software when using one Smart-UPS. This document only pertains to Symmetra, Matrix, and Smart-UPS 700 or above.
What are the Smart-UPS Visual Indications (LEDs)?
Question:
This document will describe the different visual indicator lights (LEDs) on the Smart-UPS front panel.
Firmware upgrade instructions for the Web-SNMP Cards
Question:
This document discusses the various ways you can upgrade the firmware for the APC Web/SNMP and Network Management Cards.