You must define three TCP/IP settings for the Network Management Card before it can
operate on the network:
IP address of the Management Card
Subnet mask
IP address of the default gateway
Do not use the loopback address (127.0.0.1) as the default gateway. Doing so disables
the card. You must then log on using a serial connection and reset TCP/IP settings to
their defaults.
To configure the TCP/IP settings, see the Network Management Card
Installation and Quick Start Manual, available on the APC Network
Management Card Utility CD and in printed form.
For detailed information on how to use a DHCP server to configure the TCP/
IP settings at a Management Card, see TCP/IP and Communication Settings in the user manual.
These applications and utilities work with a UPS that connects to the network through a
Network Management Card.
PowerChute® Network Shutdown to provide unattended remote graceful shutdown of
computers that are connected to APC UPSs
APC InfraStruXure™ Manager for enterprise-level power management and
management of APC agents, UPSs, information controllers, and environmental
monitors
APC PowerNet® Management Information Base (MIB) with a standard MIB browser
to perform SNMP SETs and GETs and to use SNMP traps
The APC Device IP Configuration Wizard to configure the basic settings of one or
more Network Management Cards over the network
The APC Security Wizard to create components needed for high security for the
Network Management Card when you are using Secure Sockets Layer (SSL) and
related protocols and encryption routines
Use the Web interface or the control console interface to manage the UPS, an
environmental monitor (the Integrated Environmental Monitor at an AP9618 or AP9619
Management Card, an external environmental monitor, or the sensor of and APC S
Type Power Conditioner with Battery Backup), and the Management Card itself.
For more information about the internal user interfaces, see Web Interface and Control Console in the user manual.
Access priority for logging on
Only one user at a time can log on to the Management Card. The priority for access,
beginning with the highest priority, is as follows:
Local access to the control console from a computer with a direct serial connection to
the Management Card.
Telnet or Secure SHell (SSH) access to the control console from a remote computer.
Web access, either directly or through the InfraStruXure Manager.
See SNMP in the user manual for information about how SNMP access to the Management
Card is controlled.
Types of user accounts
The Management Card has three levels of access (Administrator, Device User, and
Read-Only User), which are protected by user name and password requirements.
An Administrator can use all the menus in the Web interface and control console. The
default user name and password are both apc.
A Device User can access only the following:
In the Web interface, the menus on the UPS and Environment tabs and the event
and data logs, accessible under the Events and Data headings on the left
navigation menu of the Logs tab.
In the control console, the equivalent features and options.
The default user name is device, and the default password is apc.
A Read-Only User has the following restricted access:
Access through the Web interface only.
Access to the same tabs and menus as a Device User, but without the capability to
change configurations, control devices, delete data, or use file transfer options.
Links to configuration options are visible but disabled, and the event and data logs
display no button to clear the log.
The default user name is readonly, and the default password is apc.
To set User Name and Password values for the three account types, see
Setting user access (Administration>Security>Local Users>options) in the user manual.
You must use the Web interface to configure values for the Read-Only User.
You can use a local computer, a computer that connects to the Management Card or
other device through the serial port, to access the control console.
1. At the local computer, select a serial port, and disable any service that uses it.
2. Connect the serial cable from the selected port on the computer to the
configuration port at the UPS Network Management Card or at the APC S Type
Power Conditioner with Battery Backup:
For an APC UPS, use the provided serial cable (APC part number 940-0024) or
the longer serial cable that you can order (APC part number 940-1524).
For an APC S Type Power Conditioner with Battery Backup, use the provided
industry-standard RS-232 serial cable (APC part number 940-1000B.)
3. Run a terminal program (such as HyperTerminal®) and configure the selected
port for 2400 bps, 8 data bits, no parity, 1 stop bit, and no flow control.
4. Press ENTER, repeatedly if necessary, to display the User Name prompt. If you
are unable to display the User Name prompt, verify the following:
The serial port is not in use by another application.
The terminal settings are correct as specified in step 3.
The correct cable is being used as specified in step 2.
5. Press the Reset button. The Status LED will flash alternately orange and green.
Press the Reset button a second time immediately while the LED is flashing to
reset the user name and password to their defaults temporarily.
6. Press ENTER as many times as necessary to redisplay the User Name prompt,
then use the default, apc, for the user name and password. (If you take longer
than 30 seconds to log on after the User Name prompt is redisplayed, you must
repeat step 5 and log on again.)
7. From the Control Console menu, select System, then User Manager.
8. Select Administrator, and change the User Name and Password settings,
both of which are now defined as apc.
9. Press CTRL+C, log off, reconnect any serial cable you disconnected, and restart
any service you disabled.
The Management Card is not operating properly. It may need to be repaired or replaced.
Solid Green
The Management Card has valid TCP/IP settings.
Solid Orange
A hardware failure has been detected in the Management Card. It may need to be repaired or replaced.
Flashing Green
The Management Card does not have valid TCP/IP settings.1
Flashing Orange
The Management Card is making BOOTP requests.1
Alternately flashing Green and Orange
If the LED is alternately flashing slowly, the Management Card is making DHCP2 requests.1
If the LED is alternately flashing rapidly, the Management Card is starting up.
1. If you do not use a BOOTP or DHCP server, see the Network Management Card Installation and
Quick Start Manual provided in printed format and on the APC Network Management Card Utility CD
in PDF to configure the TCP/IP settings of the Management Card.
2. To use a DHCP server, see TCP/IP and Communication Settings in the user manual.
You can use either a local (serial) connection, or a remote (Telnet or SSH) connection
with a computer on the same network (LAN) as the Management Card to access the
control console. For an AP9618 Network Management Card, you can also use its
internal analog modem to access the control console.
Use case-sensitive user name and password entries to log on (by default, apc and apc
for an Administrator, or device and apc for a Device User). A Read-Only User has no
access to the control console.
Remote access to the control console
You can access the control console through Telnet or Secure SHell (SSH). Telnet is
enabled by default. Enabling SSH disables Telnet.
To enable or disable these access methods:
In the Web interface, on the Administration tab, select Network on the top menu
bar, and then the access option under Console on the left navigation menu.
In the control console, use the Telnet/SSH option of the Network menu.
Telnet provides the basic security of authentication by user name and password, but not the high-security benefits of encryption.
To use Telnet to access the control console:
1. From a computer on the same network as the Management Card, at a
command prompt, type telnet and the System IP address for the
Management Card (for example, telnet 139.225.6.133, when the
Management Card uses the default Telnet port of 23), and press ENTER.
If the Management Card uses a non-default port number (from 5000 to 32768), you
must include a colon or a space, depending on your Telnet client, between the IP
address (or DNS name) and the port number.
2. Enter the user name and password (by default, apc and apc for an
Administrator, or device and apc for a Device User).
SSH for high-security access. If you use the high security of SSL for the Web
interface, use Secure SHell (SSH) for access to the control console. SSH encrypts user
names, passwords and transmitted data. The interface, user accounts, and user
access rights are the same whether you access the control console through SSH or
Telnet, but to use SSH, you must first configure SSH and have an SSH client program
installed on your computer.
Local access to the control console
For local access, use a computer that connects to the Management Card or other
device through the serial port, to access the control console:
1. Select a serial port at the computer and disable any service that uses the port.
2. Connect the serial cable from the selected port on the computer to the
configuration port at the UPS Network Management Card or Expansion
Chassis or at the APC S Type Power Conditioner with Battery Backup:
For an APC UPS, use the serial cable, APC part number 940-0024 or 940-1524.
For an APC S Type Power Conditioner with Battery Backup, use the provided
industry-standard RS-232 serial cable, APC part number 940-1000B.
3. Run a terminal program (e.g., HyperTerminal), and configure the selected port
for 2400 bps, 8 data bits, no parity, 1 stop bit, and no flow control.
4. Press ENTER, and at the prompts, enter your user name and password.
A Coldstart event indicates that the NMC has just been powered and has completed startup.
Cause:
Power interruption to the NMC: If a device powering the NMC suffers an interruption of power, the NMC will restart when power is reapplied to that device.
A Warmstart event indicates that the NMC has rebooted and completed startup, without losing power. The default function of the card is to ping the designated
gateway. The error occurs due to a couple of factors:
The default gateway is wrong or the network traffic is too heavy and the card can not be reached.
FTP upload completion: After a new AOS or Application firmware upgrade has been uploaded to the NMC the NMC will automatically reboot and run the new firmware.
Logout if settings are changed: Modification of some NMC settings will require a reboot of the NMC.
Reset Switch: If the Reset button on the front panel of the NMC is pressed the NMC will reboot immediately.
Web Interface Reboot request: One of the NMC options for Reboot was selected in the Web User Interface.
Network settings have changed: At least one of the TCP/IP settings changed. The system will reboot for the settings to take effect.
Restart SNMP Agent: A request to re-start the current SMNP agent was received.
Load and execute SNMP Agent: A request to load and execute a new SNMP agent was received.
Clear Network and start SNMP Agent: A request to clear the NMC?s network settings and re-start the SNMP agent was received.
Smart-UPS Output Voltage Change: Some Smart-UPS models allow the output voltage to be changed. This requires a reboot of the NMC firmware.
Detected Firmware Error: An internal firmware error was detected by the NMC and to clear the error the NMC firmware explicitly reboots itself.
Unrecoverable Firmware Error: An undetected firmware error occurred and the hardware watchdog reboots the NMC to clear the error.
